We get it. You have a toy chest filled with broken toys. Well, it’s a new day. Unlike every other store that sell sex toys, we accept returns of defective items, no hassle. And because our clientele is very exclusive, trust between us is easy. So you can return something even if you don’t have your receipt, the original box, or the toy is old.
Note: If you send it back to the manufacturer, you will definitely get a hassle of some sort. Return it to us instead. Let us deal with the manufacturer. Your job is to have fun with our toys.
Our normal shipping method is USPS priority mail. Rates for premium delivery are noted on our checkout page. Should you choose overnight delivery, note that we usually ask the carrier to leave the package at the destination address if no one is there to sign for it.
Please do not hesitate to e-mail or call us at (508) 487-6977, or our home office: (508) 487-7783 with special shipping requests or further questions.